Last Updated: March 10, 2026
Imperio Real Estate LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Personal Identification Information: Name, email address, phone number (including mobile/cell numbers), mailing address
- Property Inquiry Information: Rental preferences, move-in dates, budget, and other information submitted through our contact forms
- Communications: Records of correspondence when you contact us via phone, email, SMS, or our website forms
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages
- Device Information: Device identifiers, operating system, and mobile network information
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide property management services
- To send you appointment reminders, property updates, and account notifications
- To send SMS text messages you have opted into, including transactional and marketing communications
- To process rental applications and manage tenant/owner relationships
- To improve our website and services
- To comply with legal obligations
- To send promotional communications about available rentals and special offers (only with your consent)
3. SMS Opt-In and Text Messaging
By providing your phone number and checking the SMS consent box on our forms, you expressly consent to receive SMS text messages from Imperio Real Estate LLC. Specifically:
- Transactional SMS: If you opt in, we may send you appointment reminders, call confirmations, property information, leasing updates, and account notifications
- Marketing SMS: If you opt in, we may send you promotional messages including special offers, property promotions, and leasing incentives
- Opt-In Process: Consent is obtained via a checkbox on our website contact forms. Checking the box constitutes your written consent to receive SMS messages
- Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message. After opting out, you will receive a one-time confirmation message
- Help: Reply HELP to any message for assistance, or contact us at admin@imperiore.com
- Message Frequency: Message frequency may vary based on your activity and preferences
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan
- No Sharing for Third-Party Marketing: We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookie settings through your browser. Please note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.
5. Data Security and Handling
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:
- We use industry-standard SSL/TLS encryption for data transmission
- Access to personal data is restricted to authorized personnel only
- We maintain physical, electronic, and procedural safeguards to protect your information
- We regularly review and update our security practices
- In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request that we correct inaccurate or incomplete information
- Right to Deletion: Request that we delete your personal information, subject to certain exceptions
- Right to Opt-Out: Opt out of SMS communications at any time by replying STOP, or opt out of email marketing by clicking “unsubscribe”
- Right to Restrict Processing: Request that we limit how we use your information
- Right to Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us at admin@imperiore.com or call (727) 748-4017.
7. Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Imperio Real Estate LLC
360 Central Ave. Suite 800
St. Petersburg, FL 33701
Email: admin@imperiore.com
Phone: (727) 748-4017
